Lane Business Consulting, LLC

  • Business Consulting/Coaching
14851 State Road 52
Suite 135
Hudson, FL 34669
(813) 486-2837
Hours:
By appointment

About Us

As a business consultant for over 20 years, I’ve helped business owners, executives and corporate leaders with-branding, marketing, business plans, increasing sales, improving customer service, read more
  • About

    As a business consultant for over 20 years, I’ve helped business owners, executives and corporate leaders with-branding, marketing, business plans, increasing sales, improving customer service, navigating the difficult process of hiring the right staff, making a personal career move, and planning for retirement.

    CUSTOMER SERVICE
    Prior to starting my business, I worked in large corporations as Training & Development Director. From that experience, my appreciation for customer service and leadership grew, and I’m forever on the alert for great -- and not-so-great -- examples.

    My program brings service to the forefront. It has helped increase clients’ businesses significantly, both locally and nationwide. One achieved a difficult revenue goal previously thought impossible. Another attributes their recognition to the Top-10 of local businesses to this program. Yet another was delighted to see their sales double as a result.

    HIGH-FIDELITY CUSTOMER SURVEY
    Our survey is a direct call, not just a “check the box” effort. It has brought powerful surprises to clients including why customers value certain aspects of their service, and what needs improvement.

    MANAGEMENT TRAINING
    One significant accomplishment was the development of competency models for every level of management in a high tech company which allowed for clear and understandable performance feedback. Results include improved staff retention, a dramatic increase in customer satisfaction, and a general increase in morale.

  • Whom to Contact

    • Julie Rinaldi
      Assistant
      14851 State Road 52
      Suite 135
      Hudson, FL 34669
      Phone: (813) 293-0633